ISO 27001
IN PROGRESS
SOC 2 TYPE 1
IN PROGRESS
MANAGEMENT
OVERSIGHT
NETWORK OPERATIONS CENTER (NOC)
24/7 Network Monitoring: A remote NOC team can monitor your network around the clock, detecting issues and anomalies promptly.
Proactive Issue Resolution: Immediate responses to network disruptions, reducing downtime and enhancing network performance.
Scalability: Easily scale your network monitoring as your business grows without the need for on-premises expansion.
SERVICE DESK OR HELP DESK
24/7 Support: Provide round-the-clock support to users, addressing technical issues and inquiries promptly.
Multi-Channel Support: Offer support via phone, email, chat, and ticketing systems for diverse user needs.
Quick Issue Resolution: Resolve IT problems efficiently, improving employee productivity and satisfaction.
OPERATIONS SPECIALIST
Process Optimization: Streamline IT operations and workflows for increased efficiency.
Automation: Implement automation solutions to reduce manual tasks and improve operational performance.
Incident Response: Rapidly respond to IT incidents to minimize downtime and disruptions.
INFORMATION SECURITY
Database Management: Remote DBAs can optimize, maintain, and secure your databases, ensuring data integrity.
Backup and Recovery: Implement robust data backup and recovery strategies for business continuity.
Performance Tuning: Enhance database performance to support critical applications.
DATABASE ADMINISTRATION
Database Management: Remote DBAs can optimize, maintain, and secure your databases, ensuring data integrity.
Backup and Recovery: Implement robust data backup and recovery strategies for business continuity.
Performance Tuning: Enhance database performance to support critical applications.
TECHNICAL SUPPORT SPECIALIST
Versatile Support: Assist with troubleshooting hardware, software, and network issues.
End-User Support: Offer technical assistance to end-users, improving overall IT service quality.
Documentation: Maintain comprehensive documentation for issue resolution and future reference.
SYSTEMS ADMINISTRATOR
Server Management: Remote systems administrators can manage servers, ensuring optimal performance and reliability.
User Management: Handle user accounts, permissions, and access control.
Patch Management: Apply updates and patches to maintain system security.
IT PROJECT MANAGER
Database Management: Remote DBAs can optimize, maintain, and secure your databases, ensuring data integrity.
Backup and Recovery: Implement robust data backup and recovery strategies for business
Project Planning: Remote project managers can plan, execute, and oversee IT projects, ensuring they stay on track.
Resource Allocation: Efficiently allocate resources and manage budgets for project success.
Risk Management: Identify and mitigate project risks to minimize disruptions. ess continuity.
Performance Tuning: Enhance database performance to support critical applications.
AGENT VOICE RECORDING SAMPLES
TONY
JUSTIN
MARK
NINA
YOUR COST SAVINGS
Based on HR-reported data: a national average with a geographic differential
| JOB TITLE | OUR AVERAGE COST PER MONTH (ALL-INCLUSIVE) |
U.S.A. AVERAGE MONTHLY PAY | U.S.A. PAYROLL TAXES & BENEFITS 1.2 - 1.4 times the monthly pay |
TOTAL U.S.A. COST PER EMPLOYEE Average Monthly |
YOUR MONTHLY SAVINGS |
| Technical Support | $1,599 | $4,087 | $818 | $4,905 | $3,306 |
| Help Desk | $1,499 | $4,008 | $802 | $4,810 | $3,311 |
CHOOSE THE BEST
PLAN FOR YOUR BUSINESS
Full-Time Dedicated Staffing Plans Start at $1,399/Month
Simple To Start, Easy To Customize:
- Efficient, effective, and economical
- Partner with 1-4 experienced IT professionals in your industry
- Seamlessly integrate into your existing systems
- Engage with your dedicated IT professionals in just 30 days
- All IT professionals are overseen by management
- Leverage a dedicated Account Manager for personalized support
- Regular performance and outcome reports to track progress
Each Position Minimum 40 Hours Per Week
Flexible Commitment:
Business needs can change, and so can your plan.
- One-month upfront payment due upon successful hire
- Option to increase hours based on business needs
- Alternative staff available if needed
- 30 day hassle-free cancellation
Guaranteed Services:
- 24/7 dedicated IT support for personnel assigned to your account
White Label Solution:
Your brand, our expertise.
GET STARTED
Simple To Start, Easy To Customize:
- Efficient, effective, and economical
- Partner with 5-9 experienced IT professionals in your industry
- Seamlessly integrate into your existing systems
- Engage with your dedicated IT professionals in just 30 days
- All IT professionals are overseen by management
- Leverage a dedicated Account Manager for personalized support
- Regular performance and outcome reports to track progress
Each Position Minimum 40 Hours Per Week
Flexible Commitment:
Business needs can change and so can your plan.
- One-month upfront payment due upon successful hire
- Option to increase hours based on business needs
- Alternative staff available if needed
- 30 day hassle-free cancellation
Guaranteed Services:
- Receive quality, production, and productivity reports
- Choose a personalized, branded workstation tailored to your team’s preferences.
- 24/7 dedicated IT support for personnel assigned to your account
White Label Solution:
Your brand, our expertise.
GET STARTED
Simple To Start, Easy To Customize:
- Efficient, effective, and economical
- Partner with 10-49 experienced IT professionals in your industry
- Seamlessly integrate into your existing systems
- Engage with your dedicated IT professionals in just 30 days
- All IT professionals are overseen by management
- Leverage a dedicated Account Manager for personalized support
- Regular performance and outcome reports to track progress
Each Position Minimum 40 Hours Per Week
Flexible Commitment:
Business needs can change, and so can your plan.
- One-month upfront payment due upon successful hire
- Option to increase hours based on business needs
- Alternative staff available if needed
- 30 day hassle-free cancellation
Guaranteed Services:
- Receive quality, production, and productivity reports
- Choose a personalized, branded office space tailored to your team’s preferences.
- Enjoy secure biometric access designed exclusively for your team’s use.
- 24/7 dedicated IT support for personnel assigned to your account
Enhanced Benefits For Enterprises:
In addition to our robust IT services, our Enterprise Package offers a range of additional options to suit your business needs. Choose ONE of the following 20 hours a month benefits to further enhance your package:
- Appointment Setting
- Administrative Support
- Technical Support
- Billing
- Bookkeeping
White Label Solution:
Your brand, our expertise.
GET STARTED
Simple To Start, Easy To Customize:
- Efficient, effective, and economical
- Partner with 50+ experienced IT professionals in your industry
- Seamlessly integrate into your existing systems
- Engage with your dedicated IT professionals in just 30 days
- All IT professionals are overseen by management
- Leverage a dedicated Account Manager for personalized support
- Regular performance and outcome reports to track progress
Each Position Minimum 40 Hours Per Week
Flexible Commitment:
Business needs can change, and so can your plan.
- One-month upfront payment due upon successful hire
- Option to increase hours based on business needs
- Alternative staff available if needed
- 30 day hassle-free cancellation
Guaranteed Services:
- Receive quality, production, and productivity reports
- Choose a personalized, branded office space tailored to your team’s preferences.
- Enjoy secure biometric access designed exclusively for your team’s use.
- 24/7 dedicated IT support for personnel assigned to your account.
Enhanced Benefits for Corporates:
In addition to our robust IT services, our Corporate Package offers a range of additional options to suit your business needs. Choose TWO of the following 20 hours a month benefits to further enhance your package:
- Appointment Setting
- Administrative Support
- Technical Support
- Billing
- Bookkeeping
White Label Solution:
Your brand, our expertise.
GET STARTED
EXPERIENCE THE OFFICEXTEND™ DIFFERENCE
Explore how OfficeXtend can transform your business and propel you toward success. Contact us today to discover the power of partnership, the strength of collaboration, and the impact of change. Together, we'll revolutionize your business journey.
